Month: September 2011

Always Tell Your Clients The Truth

The image below shows how one of our wonderful dogs came back from a dog kennel they’d been staying at and there were marks like this all over the dog and the client was told nothing! This is an absolute disgrace. If you mess up or something happens give your clients the full picture. The worst thing you can do is lie or hide things from a client. How can you ever be trusted again? Acknowledge a mistake and then try and not let it ever happen...

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